What if the real reason your best people leave has nothing to do with money, and everything to do with the first 100 days?
In this encore episode of The Game Changing Attorney Podcast, Michael Mogill welcomes Joey Coleman, client experience expert and New York Times bestselling author of Never Lose an Employee Again, to break down the 8 phases every team member moves through and what it actually looks like to build a workplace people refuse to leave.
Key Moments:
(00:00:45) Introduction
(00:02:49) Joey Coleman returns to the podcast
(00:04:28) Why new hires quit in the first 100 days
(00:07:05) Show, don't tell: proving you care about your people
(00:08:27) The 8 phases of employee experience
(00:15:45) The ROI of remarkable onboarding
(00:17:34) Job postings that actually stand out
(00:22:14) Notre Dame's legendary offer letter
(00:29:51) Creating a remarkable first day (the JAM example)
(00:35:14) Coworkers vs. colleagues
(00:44:29) The 2-minute video challenge
About Crisp:
Crisp (crisp.co) is a law firm growth company. We help committed law firm owners and their teams differentiate their firms, amplify their brands, and dominate their markets. Our clients generate limitless growth in their businesses with superior brand differentiation, world-class video marketing, and transformational coaching.
We’re on a mission to help over 10,000 law firm owners grow their revenue by $10 million ($100 billion impact).
Our approach is to take everything we've learned to generate massive growth in our own organization and help the country's most ambitious law firm owners do the same for theirs.
Follow Michael Mogill:
Website: https://michaelmogill.com/
Facebook: https://www.facebook.com/mogill
Instagram: https://www.instagram.com/mogill/
Twitter: https://twitter.com/mogill
LinkedIn: https://www.linkedin.com/in/mogill/
Follow Crisp:
Website: https://crisp.co
Website: http://crispcoach.com
Facebook: https://www.facebook.com/CrispGrowth
Instagram: https://www.instagram.com/CrispGrowth
Twitter: https://twitter.com/CrispGrowth
LinkedIn: https://www.linkedin.com/company/crispgrowth/
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